Privacy Policy

ShaadiHQ ("we", "us", or "our"), operated by White Leaf Technology, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our wedding-planning platform at shaadihq.com (the "Service"). This Policy is published in accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023 (the "DPDP Act").

1. Information We Collect

• Account information: your name, email address, mobile number, and the side of the wedding you represent.
• Wedding & planning data: guest lists and the contact details of your invitees, budgets, vendor details, menus and event details that you choose to add.
• Payment information: processed securely by our payment partner. We do not store your full card or banking details on our servers.
• Usage data: device, browser, IP address, pages visited and interactions, collected via cookies and analytics tools.

2. How We Use Your Information

• To provide, operate and maintain the Service;
• To process your free trial and Wedding License payments;
• To send transactional communications (e.g., invitations, receipts, reminders);
• To improve and personalise your experience;
• To comply with legal obligations and prevent fraud or misuse.

3. Cookies & Analytics

We use cookies and similar technologies, including Google Analytics, Meta Pixel and Microsoft Clarity, to understand usage and improve the Service. You can control cookies through your browser settings.

4. Sharing & Disclosure

We do not sell your personal data. We may share data with trusted service providers who help us operate the Service (such as Razorpay for payments, Mailjet for email delivery, and cloud hosting providers), strictly for those purposes and under appropriate confidentiality obligations. We may disclose information where required by applicable law.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

6. Your Rights

Under the DPDP Act, you have the right to access, correct and erase your personal data, and to withdraw consent. To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

8. Children's Privacy

The Service is intended for individuals aged 18 and above and is not directed at children.

9. Grievance Officer

In accordance with the IT Act and the DPDP Act, the contact details of our Grievance Officer are:

• Name: Tapas Gupta
• Email: contact@shaadihq.com
• Address: Supreme Estia, Baner. Pune. 411045.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date shown above reflects the latest revision.

11. Contact Us

For any questions about this Privacy Policy, email us at contact@shaadihq.com.